FAQ's

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

To place an order on our website, simply select the product you wish to purchase, choose the size, color, and design, and add it to your cart. Then, proceed to checkout, where you will enter your shipping and payment information.

We offer several shipping options, ranging from standard shipping to expedited shipping. The delivery time depends on the shipping option you choose and your location. You can check the estimated delivery time during the checkout process.

Yes, you will receive a tracking number once your order has shipped. You can track your order by visiting the carrier’s website and entering the tracking number.

 If you need to cancel or change your order, please contact us as soon as possible at support@blacksheepdontsleep.com. We will do our best to accommodate your request, but please note that we may not be able to cancel or change your order if it has already been processed or shipped.

We offer a 30-day return policy for unused and undamaged items. To initiate a return, please contact us at support@blacksheepdontsleep.com with your order number and the reason for the return. Please see our Refund Policy for more information.

To customize your own design, simply select the product you wish to customize, choose the size and color, and click on the “Customize” button. You will be directed to our design tool, where you can upload your own image or text, or choose from our selection of graphics and fonts.

Yes, we offer wholesale pricing for bulk orders. Please contact us at wholesale@blacksheepdontsleep.com for more information.

Yes, we offer custom design services. Please contact us at custom@blacksheepdontsleep.com to discuss your design requirements.

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