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We want you to be completely satisfied with your purchase from Blacksheepdontsleep. If you are not satisfied with your purchase, we offer a refund or exchange within 30 days of receipt of your order. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it.
To initiate a refund or exchange, please contact us at support@blacksheepdontsleep.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.
Please note that shipping costs are non-refundable, and you will be responsible for paying for the shipping costs associated with returning your item. We recommend that you use a trackable shipping service when returning your item, as we cannot guarantee that we will receive your returned item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your refund is approved, we will initiate a refund to your original method of payment.
If you receive a defective or damaged item, please contact us immediately at support@blacksheepdontsleep.com. We will provide you with instructions on how to return the item for a refund or exchange.
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